Download A complete guide to portals and user experience platforms by Shailesh Kumar Shivakumar PDF

By Shailesh Kumar Shivakumar

Build a Next-Generation firm electronic Platform with Portals and UXP

A entire consultant to Portals and person adventure Platforms offers in-depth insurance of portal applied sciences and person adventure systems (UXPs), which shape the major pillars of a contemporary electronic platform. Drawing on his adventure in a variety of roles in several portal engagements, the writer offers assorted views of an identical know-how platform.

The first part introduces portal via a number of viewpoints to cater to a large viewers, together with company, operations, improvement, integration, functionality, and structure perspectives. The publication information many novel and essentially confirmed types and frameworks, corresponding to portal worth consciousness framework, portal evaluation framework, portal review version, portal infrastructure making plans thoughts, and portal integration ideas. you furthermore mght find out about potent electronic application thoughts, together with portal roadmap approach, collaboration technique, portal safeguard making plans, portal checking out technique, search engine optimisation, and analytics making plans concepts.

The moment part dives into UXP and complicated issues. It elaborates on UXP layout techniques, together with UXP reference structure, shopper contact element research, consumer adventure mapping, and responsive website design. It additionally seems to be at complex themes, comparable to next-generation portals, portal developments, portal person event procedure, omni-channel procedure, portal KPI, portal pitfalls and most sensible practices, portal protection, portal governance, electronic software administration, and portal functionality engineering.

In the 3rd part, the booklet provides 4 case reports regarding intranet portals, retail portals, customer support portals, and portal content material administration. It discusses company drivers, demanding situations, portal suggestions, and answer advantages for every of the case studies.

Written via a professional practitioner, this publication balances the middle issues of recent portals in addition to rising applied sciences within the electronic area. compatible for the total electronic know-how group, together with IT managers, electronic architects, builders, and testers, it provide you with a pragmatic consultant for effectively development most sensible practices-based electronic systems with forward-looking good points.

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Extra resources for A complete guide to portals and user experience platforms

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Portal architects, students, developers, and business analysts would find this chapter useful. What Are Portals? Portals are web platforms that provide personalized and secured aggregation platform. Their main strength lies in providing optimal integrations and exceptional user experience to drive business outcomes and cost savings. They enable the business models through various means such as self-service, collaboration, analytics, search, content management, etc. In this section we will look at the various roles of a portal and its features and types.

Portal components can be used to develop real, appealing, immersive, interactive, and responsive UI using AJAX toolkits. • Portals can be used to achieve better and consistent branding and visual appeal through themes and page layout features. • Portals could be used to engage customers more actively using blogs, feeds, wikis, etc. • Portals enhance the site usability through • Intuitive page layout and responsive user interface • Intuitive site taxonomy • Portals maximize the ease of information access through • Intuitive information architecture • Intuitive search by positioning search as a primary tool for discovering ­relevant information • Intuitive navigation like breadcrumbs, left navigation, etc.

P. V. Suresh, for his constant encouragement and immense support. My extended family provided the much-needed moral support during the course of this project. I immensely thank Vasanth T. C for their care and encouragement. My special thanks to Aastha Sharma, Marsha Pronin, Alexander Edwards, Richard Tressider and the editors, designers, and the publishing team at Taylor & Francis Group/ CRC Press for providing all the necessary and timely support in terms of review, guidance, and regular follow-ups.

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